Along with our Privacy Policy, please feel free to review our Terms and Conditions

Purpose

Sandrine’s Design Co (hereinafter “we,” “our,” “us”) is committed to protecting your privacy and maintaining a quality online experience for our website viewers. This Privacy Policy explains how we collect, handle, store, and protect personal information about you as a visitor and/or user of our website; your rights in relation to your personal information; and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information.

Privacy Policy Consent

Please read this Privacy Policy carefully and in its entirety before using Sandrine’s Design Co. You, as a visitor and/or user of our website, agree to the following Privacy Policy, and your access and/or use of our website, products, and/or services constitutes your voluntary acceptance to be bound by its terms, whether you have read it or have had the opportunity to read it and have chosen not to. Your use of our website, and any information that you contribute or provide to us, is subject to this Privacy Policy.

Children’s Online Privacy Protection Act (COPPA)

This website and any products and services offered herein are not intended for persons under the age of 18. 
We prohibit children under the age of 18 from using any and all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. A child’s parent or guardian should contact us if we have inadvertently collected any information or content from that child without the parent or guardian’s authorization, so that we may delete that information from our records.

CAN-SPAM Act of 2003

We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information. 

Personal Information We Collect

The type of personal information we collect depends on how you are interacting with us.
The personal information we may collect directly from you consists of the following: Name and contact data, such as, first and last name, email address, Instagram account, postal address, phone number, and other similar contact data; Payment information, such as, Paypal or payment card number (credit or debit card), and the security code associated with your payment instrument, if you make a payment; and comments, feedback, testimonials, questions and other information you provide to use. 

We automatically collect personal information when you:

• Visit, interact with, or use our website;
• Access, use, or download content from us; and
• Open emails or click links in emails from us.

How We Use the Information You Provide/Lawful Basis

We will not sell or trade your personal information and have not done so in the last 12 months. 

We may transfer your personal information to a third party in the event of a bankruptcy, dissolution, merger, sale, acquisition, or change of control.

We may transfer your personal information to a third party if we need to comply with our legal obligations, resolve disputes, and/or enforce our agreements.

Most of the personal information we process is provided to us directly by you to: 

• Process and fulfill an order, download, subscription, or other transaction;
• Respond to your requests, inquiries, comments and concerns; and 
• Send marketing emails.

We also process personal information to:

• Provide online behavioral advertising;
• Inform you of and administer promotions, contests, sweepstakes or surveys;
• Help us address problems with and improve our website; 
• Protect the security and integrity of our website; and 
• Contact you for other business reasons, if necessary. 

Use of Cookies

“Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website. 

We use absolutely necessary cookies, which allow you to move around our website and use its features. We also use performance cookies for future advertising goals and data insights about our customer’s online behavior regarding our site and products. We use Google Analytics and Flodesk. 

You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our website as some features may not work as intended. 

 “Do Not Track” (DNT) Signals

Some browsers transmit Do Not Track (DNT) signals to websites. 

Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers. 

How the Information is Shared and Stored

Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, Shopify, Showit, Paypal, Flodesk, Google Analytics, Facebook, Instagram, Tiktok, and other service providers. In order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

• Meet any applicable law, regulation, legal process or other legal obligation;
• Detect, investigate and help prevent security, fraud or technical issues; and/or
• Protect the rights, property, or safety of sandrinesdesignco.com, our users, employees or others.

Our current third-party service providers include:

Showit - Website Design
Paypal - Payment processing
Flodesk – Email Marketing
Facebook – Social Media and Community Engagement
Instagram - Social Media and Community Engagement
Tiktok - Social Media and Community Engagement
Google Marketing Suite – Data Analyzation and Marketing Tools

Information Retention

We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.

Information Protection and Security 

Our website uses commercially acceptable security measures to prevent your personal 
information from being lost, used or accessed in an unauthorized way. We use a Secure Sockets Layer (SSL) certificate and never transmit your credit card information via email. If you receive an email from us that appears to be a request for personal information, do not respond because it may be a phishing scam designed to steal your personal information.

We cannot guarantee that your personal information will always be secure. Should there be a data breach, we will notify you when we are legally required to do so. 

Your Rights to Control Your Information 

You can unsubscribe from our e-newsletters or updates at any time through the unsubscribe links found in the communications you receive from us.

GENERAL DATA PROTECTION REGULATION (GDPR)

If you are covered by the GDPR, you have the following rights under European laws, and may have similar rights under the laws of other countries:

Right of access: to make a written request for access to and a copy of your personal information
Right to rectification: to have your inaccurate personal information corrected or removed
Right to erasure ('right to be forgotten'): to have your personal information erased
Right to restriction of processing: to limit the purposes that your personal information may be used for
Right to object: to object to the processing of your personal information in cases where our processing is based on direct marketing, processing for scientific/historical research and statistics, legitimate interest processing, and processing in regards to the performance of a public interest or official authority task
Right to data portability: to have your personal information transferred to you or a third party in machine-readable format
Right to withdraw consent: to withdraw your consent that we handle your personal information at any time. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal
These rights are not absolute and they do not always apply in all cases. We will honor your rights under applicable data protection laws.

Use and Transfer of Your Information Out of the European Economic Area (EEA)

This website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the European Economic Area. 
If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer. 

Filing a Complaint

If you are covered by the GDPR, and you are not content with how we manage your personal information, you may lodge a complaint with a supervisory authority in the European Union (or European Economic Area) state where you are a resident, work, or where the alleged infringement of data protection laws took place.

Contact Us

If you would like to “opt out” or have any questions, comments, complaints, or suggestions in relation to data protection or this Privacy Policy, or any other concerns about the way in which we process information about you or you wish to delete or change your personal information in our records, please contact us by sandrinesdesignco.com by email or postal mail:
hello@sandrinesdesignco.com

Please be sure to specify which right you want to exercise and provide us with enough information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request.

Changes to this Privacy Notice 

This policy is effective as of March 29th, 2022. We may change, modify, or update this Privacy Policy at any time and will notify you of any such changes by email (if you have provided your email to us) and/or by a prominent notice displayed on our website and updating the effective date of our Privacy Policy. We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of our most current policy.

Sandrine Wilson